Privacy Policy
1. General Provisions
1.1. This Privacy Policy describes how Agnese Ozola, registration number 30089312518, the long clothing brand “Ozolvīle” (hereinafter also referred to as the “Data Controller”), collects, processes, and stores personal data obtained from its clients and individuals who visit the website (hereinafter referred to as the “Data Subject” or “You”).
1.2. Personal data is any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing is any activity related to personal data, such as obtaining, recording, transforming, using, viewing, deleting, or destroying.
1.3. The Data Controller complies with the data processing principles provided by law and can confirm that personal data is processed in accordance with applicable legislation.
2. Collection, Processing, and Storage of Personal Data
2.1. The Data Controller collects, processes, and stores personally identifiable information using the online store website and email.
2.2. By visiting and using the services provided in the online store, you agree that any information provided will be used and managed in accordance with the purposes set out in the Privacy Policy.
2.3. The Data Subject is responsible for ensuring that the submitted personal data is correct, accurate, and complete. Deliberate provision of false information is considered a violation of our Privacy Policy. The Data Subject must immediately notify the Data Controller of any changes to the submitted personal data.
2.4. The Data Controller is not responsible for any losses incurred by the Data Subject or third parties if they arise from the provision of false personal data.
3. Processing of Client Personal Data
3.1. The Data Controller may process the following personal data:
3.1.1. Name, surname
3.1.2. Date of birth
3.1.3. Contact information (email address and/or phone number)
3.1.4. Transaction data (purchased goods, delivery address, price, payment information)
3.1.5. Any other information provided to us during the purchase of services and goods offered on the website or when contacting us.
3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.
3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:
a) the Data Subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the Data Subject is a party or to take steps at the request of the Data Subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of personal data, especially if the Data Subject is a child.
3.4. The Data Controller stores and processes the Data Subject's personal data as long as at least one of the following criteria exists:
3.4.1. The personal data is necessary for the purposes for which it was received;
3.4.2. As long as the Data Controller and/or the Data Subject can exercise their legitimate interests in accordance with the procedures specified in external regulatory enactments, such as submitting objections or filing or defending a claim in court;
3.4.3. As long as there is a legal obligation to retain the data, such as in accordance with the Accounting Law;
3.4.4. As long as the Data Subject's consent to the relevant personal data processing is valid, if there is no other legal basis for the processing of personal data.
Upon the termination of the conditions mentioned in this point, the storage period of the Data Subject's personal data also ends, and all relevant personal data is irreversibly deleted from computer systems and electronic and/or paper documents containing the relevant personal data, or these documents are anonymized.
3.5. To fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data processor is the controller of personal data.
Upon request, we may transfer your personal data to state and law enforcement authorities to defend our legal interests, if necessary, by preparing, submitting, and defending legal claims.
3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
4. Rights of the Data Subject
4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the following rights:
4.1.1. Access your personal data, receive information about its processing, and request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
4.1.2. Request the correction of incorrect, inaccurate, or incomplete personal data;
4.1.3. Delete your personal data (“right to be forgotten”), except in cases where the law requires the data to be retained;
4.1.4. Withdraw your previously given consent to the processing of personal data;
4.1.5. Restrict the processing of your data – the right to request that we temporarily stop processing all your personal data;
4.1.6. Contact the Data State Inspectorate.
You can submit a request to exercise your rights by filling out a request form electronically, writing to the customer support service email [email protected].
5. Final Provisions
5.1. This Privacy Policy is developed in accordance with the European Parliament and Council Regulation (EU) 2016/679 (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the applicable laws of the Republic of Latvia and the European Union.
5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time without prior notice. Amendments take effect after their publication on the website www.ozolvile.lv.